Emotional Intelligence and Job Satisfaction - 17875 Words

The Relationship Between Emotional Intelligence and Job Satisfaction (Dissertation Sample) Content: The relationship between Emotional Intelligence and Job SatisfactionSubmitted BySubmitted toCourse InstructorDatedTable of Contents TOC \o "1-3" \h \z \u Abstract PAGEREF _Toc429264202 \h 3Chapter 1: Introduction PAGEREF _Toc429264203 \h 31.1 Background PAGEREF _Toc429264204 \h 51.2 Key Issues PAGEREF _Toc429264205 \h 9Chapter 2: Literature Review PAGEREF _Toc429264206 \h 102.1 Theories of Emotional Intelligence, Job satisfaction and Motivation PAGEREF _Toc429264207 \h 212.1.1 The models for Emotional Intelligence PAGEREF _Toc429264208 \h 212.1.2 Content Theories PAGEREF _Toc429264209 \h 242.1.3 ERG Theory PAGEREF _Toc429264210 \h 252.1.4 Hygiene Theory PAGEREF _Toc429264211 \h 252.1.5 Process based theories of motivation PAGEREF _Toc429264212 \h 272.2 Factors that can increase job satisfaction in employees PAGEREF _Toc429264213 \h 272.2.1 Management by objectives PAGEREF _Toc429264214 \h 272.2.2 Job Enlargement PAGEREF _Toc429264215 \h 282.2.3 Job Enrichment PAGEREF _Toc429264216 \h 282.2.4 Work Scheduling PAGEREF _Toc429264217 \h 282.2.5 Empowerment and Recognition PAGEREF _Toc429264218 \h 292.2.6 Employee feedback is valuable PAGEREF _Toc429264219 \h 292.3 Conclusion PAGEREF _Toc429264220 \h 30Chapter 3: Research Methodology PAGEREF _Toc429264221 \h 313.1 Introduction PAGEREF _Toc429264222 \h 313.2 Objectives of the Study PAGEREF _Toc429264223 \h 313.3 Types of Research PAGEREF _Toc429264224 \h 323.4 Research Approach PAGEREF _Toc429264225 \h 323.5 Research Philosophy PAGEREF _Toc429264226 \h 333.6 Research Design PAGEREF _Toc429264227 \h 333.6.1 Basis for quantitative design PAGEREF _Toc429264228 \h 333.7 Population PAGEREF _Toc429264229 \h 343.8 Sampling PAGEREF _Toc429264230 \h 343.8.1 Sampling method PAGEREF _Toc429264231 \h 353.8.2 Sample size PAGEREF _Toc429264232 \h 363.9 Research Method PAGEREF _Toc429264233 \h 373.9.1 Reliability and validity of the Data PAGEREF _Toc429264234 \h 383.10 Procedure PAGEREF _Toc429264235 \h 393.11 Data A nalysis PAGEREF _Toc429264236 \h 403.12 Ethical Considerations PAGEREF _Toc429264237 \h 403.12.1 Autonomy and respect PAGEREF _Toc429264238 \h 41Chapter 4: Data Presentation PAGEREF _Toc429264239 \h 414.1: Dependent Variable PAGEREF _Toc429264240 \h 424.2: Independent Variable PAGEREF _Toc429264241 \h 424.3: Network of association PAGEREF _Toc429264242 \h 434.4: Development of hypothesis PAGEREF _Toc429264243 \h 44Chapter 5: Research Results PAGEREF _Toc429264244 \h 465.1 Introduction and Objectives PAGEREF _Toc429264245 \h 465.2 Biographical Data PAGEREF _Toc429264246 \h 485.2.1 Gender distribution PAGEREF _Toc429264247 \h 485.2.2 Type of Role in the Organization PAGEREF _Toc429264248 \h 505.3 Descriptive Statistics PAGEREF _Toc429264249 \h 535.3.1 Job satisfaction PAGEREF _Toc429264250 \h 535.3.2 Emotional Intelligence PAGEREF _Toc429264251 \h 565.4 Assumptions PAGEREF _Toc429264252 \h 645.4.1 Normally distributed data PAGEREF _Toc429264253 \h 645.4.2 Interval level data PAGEREF _ Toc429264254 \h 645.5 Hypotheses PAGEREF _Toc429264255 \h 655.5.1 H1 PAGEREF _Toc429264256 \h 655.5.2 H2 PAGEREF _Toc429264257 \h 695.5.3 H3 and H4 PAGEREF _Toc429264258 \h 715.6 Item Response Theory PAGEREF _Toc429264259 \h 735.7 Conclusion PAGEREF _Toc429264260 \h 75Chapter 6: Conclusion and Limitations PAGEREF _Toc429264261 \h 766.1 Introduction PAGEREF _Toc429264262 \h 766.2 Discussion and Conclusion of Research Study PAGEREF _Toc429264263 \h 766.3 Limitations PAGEREF _Toc429264264 \h 80AbstractThe genuine motivation behind this study was to consider the importance in general public of Emotional intelligence identified with Alzheimer's Society in UK. As a piece of this developing industry, the part of inspiration in non-revenue driven set ups makes a connection among the fulfillment in employment and passionate insight. This examination is identified with figure out a relationship between the representatives working in Alzheimer's Society UK and the connection that is sure to ma ke amongst passionate knowledge and fulfillment in employment. The goal is to improve work satisfaction in the given matter. Studies exhibit that enthusiastic knowledge is the key when overseeing social and enlightening coordinated efforts, for instance, work satisfaction. Certain studies clarify the requirement for examination of the relationship of enthusiastic knowledge as an affecting segment in the zone of happiness dominatingly as it relates to fulfillment in occupation. The work satisfaction is much of time focused in the correspondence composing as an individual limit which adds to enthusiastic insight.Chapter 1: IntroductionRepresentatives assume an indispensable part in the achievement of an association and are the most critical resource an organization can have. The significance of representatives is a generally new idea and has been practiced to a great extent in the late decades as more studies and figures have decisively demonstrated that workers are a fundamental asse t of the firm and their ability to work influence the accomplishment of an association specifically.The entire world's economy is experiencing a subsidence stage right now and it indispensable for firms to realize what they can do to keep the representatives fulfilled and persuaded during circumstances such as the present. This can be of most extreme significance to firms to have an idea about the employees and have strong confirmation regarding whether emotional intelligence would impact satisfaction in job of the representatives in an association. This study is engaged towards the nonprofit organizations as this area has been hit hard by the monetary emergency and it is a standout amongst the most critical parts inside of the economy which offers job to countless unemployed people.The reason for directing this study is genuinely straightforward, which is to find the link between emotional intelligence, satisfaction in job as well as certain other topics, for example, the level of motivation among representatives in an association. The association under consideration is the Alzheimer's Society. The organization, which is a nonprofit association, has approximately 3000 group based services expanding all over England. It accepts energetically that life doesn't end when dementia starts. They provide help to anybody influenced by dementia, and they do all that they can to keep individuals with dementia joined with their lives and the individuals who matter the most. They come for help for anybody stressed over or influenced by dementia and give data and support, provides money for medicinal and social research, and battle for better personal satisfaction for individuals with dementia and more noteworthy comprehension of the condition. The reason for the paper is to give statistical data points as well as to think of determination that truly has a profound effect on the work of UK Alzheimer's society.Emotional intelligence is a mainstream subject of numerous disco urses among scholastic researchers and business administrators. What exactly is the meaning of emotional intelligence and what is its role regarding the workers and the satisfaction in their jobs and how does it inspire them to work efficiently? In this dissertation these questions are answered by giving various definitions of emotional intelligence and also a background; also various main features of emotional intelligence are examined along with its significance in the corporate sector and the relationship of satisfaction in job and how it motivates workers and is influenced by emotional intelligence is also described. Hence in these situation associations in both the private and public divisions need to oversee changes in a successful way. Emotional intelligence assumes a vital part in helping the directors and workers to adapt to this dynamic change in the growing business industry.1.1 BackgroundEmotional intelligence is an essential capacity for learning and a key element for e ffective administration. The ability to perceive emotions by controlling them plays a significant role in conducting and managing the emotions. Taking in to account the emotions and feelings for all intents and purposes is identified with how people act with one another; hence, in associations the managerial duties and part are viewed as an imperative source. This expertise helps people in controlling their own emotions, having a nice and kind attitude towards one another, taking in to consideration each other's perspectives and channeling sentiments. The management of feelings is an ability which affirms the significance of authority status in deciding and taking various decisions, performing tasks adequately and self-regard. Administration through feelings is the capacity of perceiving the emotional qualities of the association's individuals for the formation of groups and settling on choice proficiently. The association taking in to account and giving significance to emotional in telligence flourishes satisfaction in job and maintenance of representatives; in this manner, the presence of emotional intelligence in the relationship among workers which prompts the development of learning in employees (Agha Hosseini, 2010)Goleman, while doing his research as a guide, observed that in every single authoritative level, emotional intelligence is considered to have much higher significance as compared to having a high IQ. Various studies that were conducted indicate that emotional intelligence more devastatingly and have a more significant role at higher levels of an association. At the point when Goleman took consideration of this issue, he came to the outcome that in an organization, the individuals who have better performance over deficient people, roughly 90 percent of the distinctions in their attributes rather than intellectual capacities, allude to emotional intelligence (Rahim Minors, 2003).Actually, according to the statistical a... Emotional Intelligence and Job Satisfaction - 17875 Words The Relationship Between Emotional Intelligence and Job Satisfaction (Dissertation Sample) Content: The relationship between Emotional Intelligence and Job SatisfactionSubmitted BySubmitted toCourse InstructorDatedTable of Contents TOC \o "1-3" \h \z \u Abstract PAGEREF _Toc429264202 \h 3Chapter 1: Introduction PAGEREF _Toc429264203 \h 31.1 Background PAGEREF _Toc429264204 \h 51.2 Key Issues PAGEREF _Toc429264205 \h 9Chapter 2: Literature Review PAGEREF _Toc429264206 \h 102.1 Theories of Emotional Intelligence, Job satisfaction and Motivation PAGEREF _Toc429264207 \h 212.1.1 The models for Emotional Intelligence PAGEREF _Toc429264208 \h 212.1.2 Content Theories PAGEREF _Toc429264209 \h 242.1.3 ERG Theory PAGEREF _Toc429264210 \h 252.1.4 Hygiene Theory PAGEREF _Toc429264211 \h 252.1.5 Process based theories of motivation PAGEREF _Toc429264212 \h 272.2 Factors that can increase job satisfaction in employees PAGEREF _Toc429264213 \h 272.2.1 Management by objectives PAGEREF _Toc429264214 \h 272.2.2 Job Enlargement PAGEREF _Toc429264215 \h 282.2.3 Job Enrichment PAGEREF _Toc429264216 \h 282.2.4 Work Scheduling PAGEREF _Toc429264217 \h 282.2.5 Empowerment and Recognition PAGEREF _Toc429264218 \h 292.2.6 Employee feedback is valuable PAGEREF _Toc429264219 \h 292.3 Conclusion PAGEREF _Toc429264220 \h 30Chapter 3: Research Methodology PAGEREF _Toc429264221 \h 313.1 Introduction PAGEREF _Toc429264222 \h 313.2 Objectives of the Study PAGEREF _Toc429264223 \h 313.3 Types of Research PAGEREF _Toc429264224 \h 323.4 Research Approach PAGEREF _Toc429264225 \h 323.5 Research Philosophy PAGEREF _Toc429264226 \h 333.6 Research Design PAGEREF _Toc429264227 \h 333.6.1 Basis for quantitative design PAGEREF _Toc429264228 \h 333.7 Population PAGEREF _Toc429264229 \h 343.8 Sampling PAGEREF _Toc429264230 \h 343.8.1 Sampling method PAGEREF _Toc429264231 \h 353.8.2 Sample size PAGEREF _Toc429264232 \h 363.9 Research Method PAGEREF _Toc429264233 \h 373.9.1 Reliability and validity of the Data PAGEREF _Toc429264234 \h 383.10 Procedure PAGEREF _Toc429264235 \h 393.11 Data A nalysis PAGEREF _Toc429264236 \h 403.12 Ethical Considerations PAGEREF _Toc429264237 \h 403.12.1 Autonomy and respect PAGEREF _Toc429264238 \h 41Chapter 4: Data Presentation PAGEREF _Toc429264239 \h 414.1: Dependent Variable PAGEREF _Toc429264240 \h 424.2: Independent Variable PAGEREF _Toc429264241 \h 424.3: Network of association PAGEREF _Toc429264242 \h 434.4: Development of hypothesis PAGEREF _Toc429264243 \h 44Chapter 5: Research Results PAGEREF _Toc429264244 \h 465.1 Introduction and Objectives PAGEREF _Toc429264245 \h 465.2 Biographical Data PAGEREF _Toc429264246 \h 485.2.1 Gender distribution PAGEREF _Toc429264247 \h 485.2.2 Type of Role in the Organization PAGEREF _Toc429264248 \h 505.3 Descriptive Statistics PAGEREF _Toc429264249 \h 535.3.1 Job satisfaction PAGEREF _Toc429264250 \h 535.3.2 Emotional Intelligence PAGEREF _Toc429264251 \h 565.4 Assumptions PAGEREF _Toc429264252 \h 645.4.1 Normally distributed data PAGEREF _Toc429264253 \h 645.4.2 Interval level data PAGEREF _ Toc429264254 \h 645.5 Hypotheses PAGEREF _Toc429264255 \h 655.5.1 H1 PAGEREF _Toc429264256 \h 655.5.2 H2 PAGEREF _Toc429264257 \h 695.5.3 H3 and H4 PAGEREF _Toc429264258 \h 715.6 Item Response Theory PAGEREF _Toc429264259 \h 735.7 Conclusion PAGEREF _Toc429264260 \h 75Chapter 6: Conclusion and Limitations PAGEREF _Toc429264261 \h 766.1 Introduction PAGEREF _Toc429264262 \h 766.2 Discussion and Conclusion of Research Study PAGEREF _Toc429264263 \h 766.3 Limitations PAGEREF _Toc429264264 \h 80AbstractThe genuine motivation behind this study was to consider the importance in general public of Emotional intelligence identified with Alzheimer's Society in UK. As a piece of this developing industry, the part of inspiration in non-revenue driven set ups makes a connection among the fulfillment in employment and passionate insight. This examination is identified with figure out a relationship between the representatives working in Alzheimer's Society UK and the connection that is sure to ma ke amongst passionate knowledge and fulfillment in employment. The goal is to improve work satisfaction in the given matter. Studies exhibit that enthusiastic knowledge is the key when overseeing social and enlightening coordinated efforts, for instance, work satisfaction. Certain studies clarify the requirement for examination of the relationship of enthusiastic knowledge as an affecting segment in the zone of happiness dominatingly as it relates to fulfillment in occupation. The work satisfaction is much of time focused in the correspondence composing as an individual limit which adds to enthusiastic insight.Chapter 1: IntroductionRepresentatives assume an indispensable part in the achievement of an association and are the most critical resource an organization can have. The significance of representatives is a generally new idea and has been practiced to a great extent in the late decades as more studies and figures have decisively demonstrated that workers are a fundamental asse t of the firm and their ability to work influence the accomplishment of an association specifically.The entire world's economy is experiencing a subsidence stage right now and it indispensable for firms to realize what they can do to keep the representatives fulfilled and persuaded during circumstances such as the present. This can be of most extreme significance to firms to have an idea about the employees and have strong confirmation regarding whether emotional intelligence would impact satisfaction in job of the representatives in an association. This study is engaged towards the nonprofit organizations as this area has been hit hard by the monetary emergency and it is a standout amongst the most critical parts inside of the economy which offers job to countless unemployed people.The reason for directing this study is genuinely straightforward, which is to find the link between emotional intelligence, satisfaction in job as well as certain other topics, for example, the level of motivation among representatives in an association. The association under consideration is the Alzheimer's Society. The organization, which is a nonprofit association, has approximately 3000 group based services expanding all over England. It accepts energetically that life doesn't end when dementia starts. They provide help to anybody influenced by dementia, and they do all that they can to keep individuals with dementia joined with their lives and the individuals who matter the most. They come for help for anybody stressed over or influenced by dementia and give data and support, provides money for medicinal and social research, and battle for better personal satisfaction for individuals with dementia and more noteworthy comprehension of the condition. The reason for the paper is to give statistical data points as well as to think of determination that truly has a profound effect on the work of UK Alzheimer's society.Emotional intelligence is a mainstream subject of numerous disco urses among scholastic researchers and business administrators. What exactly is the meaning of emotional intelligence and what is its role regarding the workers and the satisfaction in their jobs and how does it inspire them to work efficiently? In this dissertation these questions are answered by giving various definitions of emotional intelligence and also a background; also various main features of emotional intelligence are examined along with its significance in the corporate sector and the relationship of satisfaction in job and how it motivates workers and is influenced by emotional intelligence is also described. Hence in these situation associations in both the private and public divisions need to oversee changes in a successful way. Emotional intelligence assumes a vital part in helping the directors and workers to adapt to this dynamic change in the growing business industry.1.1 BackgroundEmotional intelligence is an essential capacity for learning and a key element for e ffective administration. The ability to perceive emotions by controlling them plays a significant role in conducting and managing the emotions. Taking in to account the emotions and feelings for all intents and purposes is identified with how people act with one another; hence, in associations the managerial duties and part are viewed as an imperative source. This expertise helps people in controlling their own emotions, having a nice and kind attitude towards one another, taking in to consideration each other's perspectives and channeling sentiments. The management of feelings is an ability which affirms the significance of authority status in deciding and taking various decisions, performing tasks adequately and self-regard. Administration through feelings is the capacity of perceiving the emotional qualities of the association's individuals for the formation of groups and settling on choice proficiently. The association taking in to account and giving significance to emotional in telligence flourishes satisfaction in job and maintenance of representatives; in this manner, the presence of emotional intelligence in the relationship among workers which prompts the development of learning in employees (Agha Hosseini, 2010)Goleman, while doing his research as a guide, observed that in every single authoritative level, emotional intelligence is considered to have much higher significance as compared to having a high IQ. Various studies that were conducted indicate that emotional intelligence more devastatingly and have a more significant role at higher levels of an association. At the point when Goleman took consideration of this issue, he came to the outcome that in an organization, the individuals who have better performance over deficient people, roughly 90 percent of the distinctions in their attributes rather than intellectual capacities, allude to emotional intelligence (Rahim Minors, 2003).Actually, according to the statistical a...